Support Programs

Pinnacle Support provides individualized and specialized in-home support services to clients with a wide range of complex support needs. Our services are professional, respectful, and catered to the specific needs and schedules of our clients and their families. We use evidence-based techniques to uncover and target underlying emotional-behavioural response pathways that are necessary for achieving therapeutic growth and generating lasting foundational change.

Our program goals focus on promoting life skill development, fostering emotional regulation, developing coping strategies, improving conflict management, supporting positive emotional expression, establishing healthy behavioural boundaries, promoting social skill development, improving family relations, fostering healthy support structures, increasing self-esteem and individual empowerment, and maintaining client and family safety.

To provide the highest level of care, we have assembled specialized teams of trained and experienced staff who are available to provide around-the-clock behavioural support to our clients. Our High-Risk Intervention teams consist of staff members who are specially trained in crisis management, non-violent crisis intervention, and verbal de-escalation strategies. They are fully equipped to handle a wide range of high-risk situations and provide the support and guidance our clients need to achieve lasting positive outcomes.

Our care capacities are adaptable and designed to provide individualized care across the spectrum of support needs. We can accommodate staffing ratios of one-to-one, two-to-one, or three-to-one, ranging from 3 to 24 hours per day.   We provide three levels of support catered to the Individualized needs of the client and their family. 

• Early Support: This level of intervention is designed for clients who have mild to moderate support needs. It involves 6-15 hours per week of light intervention, which may include check-ins, coaching, and other forms of support. The goal of early support is to provide clients with the tools they need to manage their mental health condition and prevent it from becoming more severe.

• High-Risk Intervention: This level of intervention is designed for clients who are displaying high-risk or dangerous behaviors. It involves 16-35 hours per week of personalized support, which may include crisis management, behavioural support, and other forms of intervention. The goal of high-risk intervention is to keep clients safe and prevent them from engaging in behaviours that could harm themselves or others.

• Placement Deterrence: This level of intervention is designed for clients who are on the verge of being placed into group homes or treatment facilities. It involves 12-24 hours per day of support, which may include crisis management, behavioural support, and other forms of intervention. The goal of placement deterrence is to provide clients with the support they need to stay in their homes and avoid institutionalization.

At Pinnacle Support, we prioritize individualized care to ensure that each client receives the support they need to overcome their unique challenges. Our three levels of intervention allow us to provide the appropriate level of support to meet the needs of our clients at each stage of their recovery journey.

We believe that providing in-home support is essential to achieving lasting positive outcomes, as it allows us to fill the gaps left by traditional institutional treatment methods. By bringing professional structure and support directly to the home environment, we are better able to address the specific needs and challenges of each client and provide them with the personalized care they require.

Ultimately, our mission at Pinnacle Support is to keep families together and provide the support and guidance they need to achieve lasting positive outcomes. We are committed to empowering our clients to develop the skills and tools they need to navigate life's challenges and achieve their goals, both now and in the future.